Data Retention Policy

Data Retention Policy

Introduction

At 1st Parkstone Scouts, we recognise the importance of managing personal information responsibly and securely. As a youth organisation, we use Online Scout Manager (OSM) to record and manage data about young people, volunteers, parents/carers, and supporters.

We are committed to protecting personal data held within OSM and ensuring it is only used to support our Scouting activities, meet legal obligations, and safeguard all members.

We only collect and retain information that is necessary for:

  • Running meetings, events, and activities
  • Managing membership and waiting lists
  • Supporting safeguarding and wellbeing
  • Meeting legal, insurance, and regulatory requirements

We do not keep personal data for longer than necessary. Data held within OSM is regularly reviewed and securely deleted or archived in line with this policy.

This policy explains how long we retain different types of data stored within OSM and why. It reflects our commitment to transparency, accountability, UK GDPR, and The Scout Association’s guidance.


How Online Scout Manager (OSM) Is Used

Online Scout Manager is used to:

  • Maintain membership records
  • Record attendance
  • Store emergency contact and medical details
  • Manage event information and payments
  • Communicate with parents/carers and volunteers

Data stored within OSM may be downloaded or transferred for administrative, safeguarding, or legal purposes where necessary.


Data Retention Schedule (OSM)

Young People

Data ProcessData TypeRetention PeriodReason
Pre-join enquiries / waiting list (OSM records)Personal dataUntil place offered and accepted, or 6 months after 18th birthday (whichever sooner)To manage waiting lists
Membership records (OSM profile)Personal and sensitive data10 years after leavingTo respond to membership, insurance, or legal enquiries
Attendance records (OSM registers)Personal data18 monthsFor programme planning, census, and Gift Aid evidence
Event records (including OSM events module)Personal and sensitive data2 years after eventTo respond to queries or incidents
Medical and dietary informationSensitive dataDeleted or updated when no longer required / upon leavingTo ensure safety during activities
Incident records (if logged in OSM or exported)Personal and sensitive data7 years after incident or 7 years after turning 18 (whichever later)For legal and safeguarding purposes
Training/award progressPersonal data2 years after leavingTo support re-joining and continuity

Adult Volunteers

Data ProcessData TypeRetention PeriodReason
Volunteer contact details (OSM)Personal data2 years after leavingTo manage membership and respond to queries
Pre-join enquiriesPersonal data1 year or until joiningTo manage volunteer enquiries
Role and training records (linked or recorded in OSM)Personal data2 years after leavingTo support re-joining and training history
Event participation recordsPersonal and sensitive data2 years after eventTo respond to queries or incidents
Incident recordsPersonal and sensitive data7 years after incident (or longer if required)For legal purposes

Parents and Carers

Data ProcessData TypeRetention PeriodReason
Contact details (linked to OSM member record)Personal data2 years after young person leavesTo manage communication and queries
Waiting list enquiriesPersonal data1 year or until place acceptedTo manage enquiries
Event-related dataPersonal data2 years after eventTo respond to queries or incidents
Incident recordsPersonal data7 years after incidentTo support legal claims

Donors (if recorded in OSM or linked records)

Data ProcessData TypeRetention PeriodReason
Donation recordsPersonal data1 yearTo manage communication
Gift Aid recordsFinancial/personal data6 years after donationHMRC compliance
Direct debit/payment recordsFinancial data6 years after last paymentFinancial and dispute evidence

Key Principles (OSM-Specific)

  • We only keep data in OSM that is necessary for Scouting activities
  • We regularly review and delete/archive outdated records within OSM
  • Sensitive information (e.g. medical details) is kept accurate and up to date, and removed when no longer required
  • Access to OSM is restricted to authorised leaders and administrators
  • Data exported from OSM is securely stored and deleted when no longer needed
  • We follow The Scout Association’s guidance and UK GDPR at all times
  • We prioritise the safety, privacy, and wellbeing of all members

Data Deletion and Review

  • Any downloaded reports or exports are securely deleted when no longer required
  • OSM records are reviewed at least annually
  • members who leave or removed or archived promptly
  • Historical data is deleted in line with retention periods above

Our Strategy to 2035

Place to belong

Our Strategy to 2035 will help us keep the focus on what we do best - giving young people a place to belong and giving them the skills to thrive.

Find out more
Strategy to 2035