At 1st Parkstone Scouts, we recognise the importance of managing personal information responsibly and securely. As a youth organisation, we use Online Scout Manager (OSM) to record and manage data about young people, volunteers, parents/carers, and supporters.
We are committed to protecting personal data held within OSM and ensuring it is only used to support our Scouting activities, meet legal obligations, and safeguard all members.
We only collect and retain information that is necessary for:
We do not keep personal data for longer than necessary. Data held within OSM is regularly reviewed and securely deleted or archived in line with this policy.
This policy explains how long we retain different types of data stored within OSM and why. It reflects our commitment to transparency, accountability, UK GDPR, and The Scout Association’s guidance.
Online Scout Manager is used to:
Data stored within OSM may be downloaded or transferred for administrative, safeguarding, or legal purposes where necessary.
| Data Process | Data Type | Retention Period | Reason |
|---|---|---|---|
| Pre-join enquiries / waiting list (OSM records) | Personal data | Until place offered and accepted, or 6 months after 18th birthday (whichever sooner) | To manage waiting lists |
| Membership records (OSM profile) | Personal and sensitive data | 10 years after leaving | To respond to membership, insurance, or legal enquiries |
| Attendance records (OSM registers) | Personal data | 18 months | For programme planning, census, and Gift Aid evidence |
| Event records (including OSM events module) | Personal and sensitive data | 2 years after event | To respond to queries or incidents |
| Medical and dietary information | Sensitive data | Deleted or updated when no longer required / upon leaving | To ensure safety during activities |
| Incident records (if logged in OSM or exported) | Personal and sensitive data | 7 years after incident or 7 years after turning 18 (whichever later) | For legal and safeguarding purposes |
| Training/award progress | Personal data | 2 years after leaving | To support re-joining and continuity |
| Data Process | Data Type | Retention Period | Reason |
|---|---|---|---|
| Volunteer contact details (OSM) | Personal data | 2 years after leaving | To manage membership and respond to queries |
| Pre-join enquiries | Personal data | 1 year or until joining | To manage volunteer enquiries |
| Role and training records (linked or recorded in OSM) | Personal data | 2 years after leaving | To support re-joining and training history |
| Event participation records | Personal and sensitive data | 2 years after event | To respond to queries or incidents |
| Incident records | Personal and sensitive data | 7 years after incident (or longer if required) | For legal purposes |
| Data Process | Data Type | Retention Period | Reason |
|---|---|---|---|
| Contact details (linked to OSM member record) | Personal data | 2 years after young person leaves | To manage communication and queries |
| Waiting list enquiries | Personal data | 1 year or until place accepted | To manage enquiries |
| Event-related data | Personal data | 2 years after event | To respond to queries or incidents |
| Incident records | Personal data | 7 years after incident | To support legal claims |
| Data Process | Data Type | Retention Period | Reason |
|---|---|---|---|
| Donation records | Personal data | 1 year | To manage communication |
| Gift Aid records | Financial/personal data | 6 years after donation | HMRC compliance |
| Direct debit/payment records | Financial data | 6 years after last payment | Financial and dispute evidence |